- How can I make sure to get the correct size?
We have a size chart at the bottom of each product page as a general guide. We also make sure to measure each and every style that we carry to ensure a perfect fit.
For each style, we include the bust, waist, and hip measurements of a size small in the product description. If you think you are in between sizes, feel free to shoot us a quick email and we will take exact measurements of the sizes you need and get right back to you.
- What makes the quality of Studio 15 garments so different?
We guarantee that most everything we carry is easy to take care of, made of fabrics that are machine washable (because dry-cleaning costs suck), and will last over time. This means we don’t carry anything made of 100% rayon, silk, or any other fabrics that do not stand the test of time. Only once in a while will you see an item on our site that is dryclean only, and that is only if a dress is just so cute, we chose to carry it anyways.
- Why don’t you carry any garments made of rayon or silk?
Clothes made from rayon weaken when they're wet and shrink excessively when put in the washer/dryer. Silk is not machine washable, it must always be drycleaned. We want to stay true to our promise of providing clothes that are lined, washable, and ethical, so you can keep your favorite pieces in your wardrobe for many years.
- Where are your clothes sourced and/or made?
Our Bespoke Collection is 100% sourced and made in New York City. Our Ready to Wear Collection is selected by our buyers in New York and Los Angeles, and is made all over the world.
- How can the prices be so low when the quality is so high?
With decades of experience in the fashion industry, our buyers spend hours looking at fabric content, quality of craftsmanship, and inspecting every seam to make sure our garments are of the quality that we guarantee.
To give you one example, our buyers looked through over 4500 dresses, before selecting 4 dresses to add to our 2016 summer collection.
- Why do you have a 7-day return policy?
We have a 7-day return policy for a couple of reasons: Since fashion trends come in and out of style seasonally, and we carry very limited quantities of each item, we want to ensure the items are not returned too far from their original sale date.
Secondly, after 7 days we donate proceeds from the sale to the non-profit organization that we partner with.
However, we are always here to help, and there are always exceptions to the rule, so feel free to contact us if you have any questions.
- How do you help women?
Helping women is a very big part of who we are as a company, our Studio Soul program and partnership with Kleos Microfinance Group allows us to do the work that matters most. We support women by donating 5% of proceeds to female entrepreneurs in developing countries so they can start their own businesses. These women typically lack collateral, steady employment and a verifiable credit history. That is why these loans mean so much to them and can make such a big impact on their lives, a change they would have a hard time making otherwise. Kleos provides these women with the funding and business skills training so they can start and maintain successful businesses.